ERP and CRM System Implementation

ATX project management services

Clients engages ATX for our expertise and successful track record of leading the design and management of complex systems implementation projects. We provide a variety of services around ERP and CRM initiatives including:

ERP and CRM Project Management

The key to a successful implementation is proper oversight of both your contracted vendors as well as your internal team.  Most internal team members do not have the experience or time to manage a complex software implementation.   Project management involves understanding and communicating project objectives, risks, constraints and deliverables and then planning, designing, securing and managing resources to achieve those goals.   It is often an overlooked and undervalued component of projects, but critical to keeping projects on task and budget.  It is “project insurance” and ATX has the knowledge and experience to successfully help you reach your objectives..

ERP & CRM Business Process Design

We are business advisors who implement ERP and CRM solutions with the ability to look beyond the technology and comprehensively design and manage the changes around the implementation of your most critical systems. We believe the most important phase of any software implementation is the design phase.  Proper design takes business process, human factors, system functionality, and reporting requirements into account, so that the use and value of the application is maximized.  A good design is then able to be set in motion through a configuration, testing, training and deployments phases where the application is configured and deployed according to understanding and decisions made in the design.  ATX is able to leverage its experience in accounting principles, business process management, and systems functionality in order to optimize the design, or re-design, of the system.

Implementation Support Services

Additionally, we often also offer the following support services to our clients:

  • Training and Procedures
  • Data Conversion and Validation
  • Change Management
  • External QA and Validation
  • Vendor Management